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Terms & Conditions

Fairweather Group Ltd t/a Fairweather Claims has registered number 12783771 and registered address 2A Crown Business Park, Cowm Top Lane, Rochdale, Greater Manchester, OL11 2PU.

Fairweather Group Ltd is a Claims Management Company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities, Firm Reference Number 935899.

Our areas of work

Please note that not all claims management leads we generate are regulated. Please see the list below of those that are regulated:

  • Personal Injury Claim

  • Financial Services or Financial Product Claim

  • Housing Disrepair Claim

  • Claim for a Specified Benefit

  • Criminal Injury Claim

  • Employment-related Claim

If you instruct us to do so, our panel members will agree to make a claim/s on your behalf on the terms of this agreement.

We do not give legal advice; Our service is limited to the process and administration of the above compensation claims.

You do not need to use a claims management company to make a claim. You have the right to use any of the appropriate regulatory bodies for free in relation to your claim, including:

  • Financial Services Compensation Scheme – Website Here

  • Financial Ombudsman Service – Website Here

  • Housing Ombudsman – Website Here

  • Local Government & Social Care Ombudsman – Website Here

  • Parliamentary and Health Service Ombudsman – Website Here


No Win No Fee Claim

Our No Win No Fee Success Fee is based on which claim you are lodging and which expert panel member we refer you to. 

The No Win No Fee success fee will differ depending on which area of law your claim is and which panel member we refer you to. Generally speaking, the No Win, No Fee rate is:

  • 25%-50%+VAT

Our panel members will inform you about the exact fee before you enter into any agreement. There may be a termination fee if you cancel your claim with a panel member after the cooling-off period. We are paid a referral fee by our panel members for a successful introduction. Fairweather Group Ltd will not charge you for our service.


How we will assist you

Fairweather Group Ltd provides this site as part of an introductory service that aims to put you in touch with a specialist solicitor or legal executive without delay. We will not charge you anything for doing this.

Solicitors on our panel pay a financial contribution to our marketing costs and the up-keep of this website, in order for us to provide this service. Further details about our arrangement with panel firms are available on request. Fairweather Group Ltd are not qualified lawyers and do not provide legal advice.

If we feel we cannot help you, we will let you know, and of course, you are free to seek legal advice elsewhere immediately.

Any resulting contract that you enter into for legal services will be with one of our panel solicitors, not Fairweather Group Ltd. Fairweather Group Ltd therefore, do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel solicitors, or any other solicitor that you chose to appoint. You are under no obligation to instruct one or any of our panel solicitors.

Solicitor firms pay for marketing, call handling and other services. This does not affect the value of your claim in any way. If you are close to the time limit for making a claim, do not wait, contact the solicitor firm immediately.


Contacting us

When telephoning us we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.


Our policy against abusive calls

We operate a zero-tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offence under Section 43 of the Telecommunications Act 1984, and Fairweather Group Ltd will not hesitate to report such acts to the police.


Site information

The contents of the website do not constitute legal advice and you should always consult a suitably qualified lawyer on any specific legal problem.

The site is designed to give you some information about claiming compensation for injuries in accidents and, if you wish, help you start a claim with a specialist solicitor in your area.


Copyright Notice

This site and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, graphics and devices are protected by copyright, trademarks and other rights of intellectual property owned by Fairweather Group Ltd or licensed to Fairweather Group Ltd You are permitted to read the contents of this site and make copies of material contained on it for your own personal use. You may also provide copies of reasonable extracts of such material on an occasional free of charge basis to colleagues and clients for their personal use on terms that

  • Fairweather Group Ltd is acknowledged as the source

  • The text is not altered in any way and

  • The attention of recipients is drawn to these Terms and Conditions

All other use and copying of any content of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of Fairweather Group Ltd is given. Fairweather Group Ltd is committed to protecting your privacy and complies with the Data Protection Act 2018.

Please see our Privacy Policy for further details.

Whilst we take steps to ensure the accuracy of the information accessed via the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it.

Where access to restricted parts of this site is subject to specific terms, those terms apply to the extent that they differ from these Terms and Conditions. Copying from websites of third parties is subject to any requirements applicable to those sites.


Privacy Policy

Fairweather Group Ltd is committed to safeguarding the privacy of visitors to our website. Please click here to read our policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.


Marketing Materials

If you currently receive marketing materials from Fairweather Claims and no longer wish to do so, please email The emails sent and received may be monitored to ensure compliance with internal policies and to protect the business.


Governing Law and Jurisdiction

These conditions are governed by the laws of England and Wales.


Limitation of Liability

Your use of this site is at your own risk. Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same. Applicable law may not allow the limitation or exclusion of liability for certain damages, so this limitation or exclusion may not apply to you in its entirety.


Complaints Procedure

We pride ourselves in providing a professional service. If You are not happy with Our service in any way, we would like to hear about it. A full copy of Our complaints policy and procedure can be found on Our complaints page on Our website here.

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